Wong Kok Yummy Black Pepper Seafood Set & Mango Desserts

16 03 2008

Wong Kok is famous…for yummy egg tarts and de pastries.. neverless.. it is also famous for his western as well.. i usually have my lunch dere as it is not only having reasonable price and environment.. yummy.

IMG_1854

-Black Pepper Seafood Set-

It is quite ok the price RM9.90 for the set and RM 11.90 if i am not mistaken to include tea or coffee.. but this time, i wan try de ice blended ..is mango ice blended.. having a nice mango taste

IMG_1853

-Mango Ice Blended-

Wong kok In penanG have 3 outlets.. but i love the one in Gurney Plaza Basement just a few shops aways from CHicken rice shop. .. Or u can find in Queensbay Mall at Basement..beside Johnny steamboaT

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2 responses

18 08 2008
ferlicia

To : The management,

Hi, my name is ferlicia. I went to “WongKok” at Queensbay Mall, Penang yesrterday (August 17,2008) at about 6pm, with my family, there are 4 adults and 2 children. We were seated and placed our orders as usual.

About 5 minutes after ordered, we found the table we seated not as comfortable cos we hv a 2 years old baby, so we made a request to change to a more comfortable seat, which was empty but get rejected !!

We were surprised why we can’t change the seat as the restaurant is not full at that moment and that we don’t seem being unreasonable. The lady in charge ( im not sure whether she is in charged) keep waiving her hand with a message “no” to the waiter that we talked to earlier. The reason given for not able to change us to another table was shocked and funny to us when she told us due to computer system cannot change the table number !!!!!!!

Wow, i think the boss of the restaurant will never know the computer system can be easily chase customer away. (well, maybe she is the boss or the boss’s daughter, or relative…who cares??) and i suppose the changes could create more job for her.

My god, this is a famous restaurant in Penang and i used to recommend my friends for the food.

What a disappointment !!!

So we end out walk out from the restaurant cos she insisted that WE CANNOT CHANGE THE TABLE

To me, as a customer, i don’t have to waste my time, take all the trouble to search for “Wong Kok” website and post this complaint, cos there are still many restaurants out there. What we want is just a nice and comfortable place for dinner with family members.

My purposes writing this is to let the management know how their staff been train to give such a bad impression to the customer, and i believe I’m not the first and the only one who experienced this.

A good name can be spoiled just in minutes for whom that building it in years.

Please don’t let your staff to jeopardize your good name. I truly love your food there.

Thanks & regards

18 08 2008
ferlicia

To : The management,

Hi, my name is ferlicia. I went to “WongKok” at Queensbay Mall, Penang yesrterday (August 17,2008) at about 6pm, with my family, there are 4 adults and 2 children. We were seated and placed our orders as usual.

About 5 minutes after ordered, we found the table we seated not as comfortable cos we hv a 2 years old baby, so we made a request to change to a more comfortable seat, which was empty but get rejected !!

We were surprised why we can’t change the seat as the restaurant is not full at that moment and that we don’t seem being unreasonable. The lady in charge ( im not sure whether she is in charged) keep waiving her hand with a message “no” to the waiter that we talked to earlier. The reason given for not able to change us to another table was shocked and funny to us when she told us due to computer system cannot change the table number !!!!!!!

Wow, i think the boss of the restaurant will never know the computer system can be easily chase customer away. (well, maybe she is the boss or the boss’s daughter, or relative…who cares??) and i suppose the changes could create more job for her.

My god, this is a famous restaurant in Penang and i used to recommend my friends for the food.

What a disappointment !!!

So we end out walk out from the restaurant cos she insisted that WE CANNOT CHANGE THE TABLE

To me, as a customer, i don’t have to waste my time, take all the trouble to search for “Wong Kok” website and post this complaint, cos there are still many restaurants out there. What we want is just a nice and comfortable place for dinner with family members.

My purposes writing this is to let the management know how their staff been train to give such a bad impression to the customer, and i believe I’m not the first and the only one who experienced this.

A good name can be spoiled just in minutes for whom that building it in years.

Please don’t let your staff to jeopardize your good name. I truly love your food there.

Thanks & regards

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